USEFUL ANSWERS - Please review the following common messages
I cannot login to the website.
Please review the following Error messages and solutions.
Login failed: Please try again or click on the forgot password.
Email ID and password doesn't match.
Reset Password here: www.canadaqbank.com/forgot-password.php.Please note all passwords are case sensitive.
Your email ID may not be registered with CanadaQBank yet.
Your email id is not registered.
Register your email id here: www.canadaqbank.com/register.php.Please note all passwords are case sensitive.
Login failed: Your account is not activated. Please click on the activation link located in the welcome email.
Your account has not been activated.
Please request the welcome email again, and activate your account here: www.canadaqbank.com/request-welcome-email.php.
If you are still having difficulty accessing/logging in to your QBank account, please provide us with details using the below form. We will reply back to you in 12-24 hours.
If you have successfully made a payment, PayPal will send you a digital receipt as proof of payment. CanadaQBank requires a copy of this to resolve any payment related matter.
If you are having issues processing a payment, you will need to contact PayPal directly.
USEFUL ANSWERS - Please review the following common
I can log in, but the "Remaining time" for my qbank subscription is not updated:
Please confirm the email ID which you used to login to CanadaQBank (not Paypal) when your made your purchase? You will need to login with the SAME id you used to login when you made your purchase.
I made my payment using my relative/friends Paypal. My qbank subscription "Remaining time" is not updated. I need the subscription to reflect in my QBank Account.
Please have the person who paid for you forward it to us at firstname.lastname@example.org, requesting to apply the payment to your QBank account.
If you are still having payment related difficulties, please provide us with details using the below form. We will revert back to you in 24-48 hours.
I cannot see the tests I have previously taken.
Please click on the "Review my tests" button inside your appropriate QBank membership area.
This page contains a history section and gives you the ability to Review or Retake, Rejoin, your previously completed exams. For more information on the functionality, please watch our QBank walk through video here (https://youtu.be/OqvEugbteXw)
Click here to submit a testimonial.
Users who had purchased a subscription to QBank within 4 months prior to writing their exam, and were not successful in passing their exam, may be eligible for 3 months extension to their CanadaQBank subscription.
Please fill the following details and we will respond back to you in 12-24 hours.